Shipping Policy

At EMEL Fashion, we are committed to delivering your contemporary apparel with the utmost care and efficiency. This Shipping Policy outlines our processing times, shipping methods, costs, and international delivery procedures to ensure a seamless shopping experience.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume periods, such as new collection launches or holiday sales, processing times may be slightly extended. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Domestic Shipping Rates and Estimates

We offer reliable shipping options for our customers within the United States. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5 to 10 business days	$5.90
Free Standard Shipping	5 to 10 business days	Free for orders over $79.00
Expedited Shipping	3 to 6 business days	Calculated at checkout

Delivery delays can occasionally occur due to unforeseen circumstances such as severe weather or carrier disruptions.

International Shipping

EMEL Fashion proudly offers international shipping to select countries worldwide. International shipping rates and estimated delivery times vary depending on the destination and will be calculated at checkout.

Generally, international deliveries take between 6 to 13 business days.

Customs, Duties, and Taxes

Please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. EMEL Fashion is not responsible for these charges if they are applied. All customs duties, taxes, and related fees are the sole responsibility of the customer.

Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available in the carrier's system.

If you haven't received your order within the estimated delivery timeframe after receiving your shipping confirmation email, please contact us at support@emelfashion.com with your name and order number, and we will investigate it for you.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If you select a shipping method that cannot deliver to a P.O. Box, we will contact you to request an alternative physical address to ensure successful delivery.

Lost, Stolen, or Damaged Packages

EMEL Fashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your tracking information shows that your package was delivered but you have not received it, please check with neighbors or your local post office. If you still cannot locate your package, please contact our support team, and we will assist you in opening an investigation with the carrier.

Contact Us

If you have any further questions regarding our Shipping Policy, please do not hesitate to contact us:

• Email: support@emelfashion.com
• Phone: +1-406-555-0199
• Address: We Can Custom LLC, 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA